This incident has been resolved.
Feb 26, 01:34 UTC
Things appear stable, but keeping the issue open until AWS maintenance is technically completed
Feb 26, 01:09 UTC
Maintenance is still ongoing but the exchange appears to be operating normally despite that. Will update if that changes
Feb 26, 00:46 UTC
Moving back to major outage, maintenance appeared to pause briefly but seems to be ongoing again. Will update when complete. Looking into future mitigation and recovery after maintenance finishes
Feb 26, 00:21 UTC
This issue was caused by AWS automatic maintenance on one of our services. Orders seem to be processing again although some are stuck in PENDING status. Continuing to investigate a path to recovery
Feb 26, 00:19 UTC
We are currently investigating this issue.
Feb 26, 00:09 UTC