Orders stuck in PENDING

Incident Report for dYdX V3

Resolved

This incident has been resolved.

Posted Oct 20, 2021 - 18:59 UTC

Update

The affected fills are now processed. Beginning to identify and process the orders stuck in PENDING status

Posted Oct 20, 2021 - 18:55 UTC

Monitoring

Deploying a hotfix to re-play the post-processing of the relevant fills and orders. Only 4 orders appear to be stuck now

Posted Oct 20, 2021 - 18:39 UTC

Identified

There appear to be around 8 orders stuck in PENDING and 2 fills not post-processed by our API (although they were processed by our matching engine). Most orders/users are not affected

Posted Oct 20, 2021 - 18:15 UTC

Investigating

Investigating some orders stuck in PENDING caused by maintenance. Most trading is unaffected

Posted Oct 20, 2021 - 17:51 UTC

This incident affected: trade.dydx.exchange.